When you look at communication you first look at the
barriers of communication which are: Psychological (biases/stereotypes),
Sematic (language/culture differences), Environment (room size, layout of
furniture, noise, heating, lighting), Demographic (gender & age),
Disability (physical, neurological & learning) and Organisational
(established lines of communication).
Then take a look at the many different ways we have to
communicate, both verbal and non-verbal. Some examples are: Pictional, written,
music, facial expressions, gestures, emoji and antinational. As a trainee
teacher you need to know different ways of communication so that if your method
of communication isn’t reaching the children you change it and use a different
method.
University of California, Los Angeles (UCLA) professor,
Albert Mehrabian, looked at the 7% - 38% - 55% Rule and developed it within
non-verbal forms of communication. He determined that messages received in
communication are actually mostly received in a non-verbal form.
• 55% of communication is body language
• 38% of communication is the tone of voice
• 7% of communication is the words from your mouth.
Now let’s look at listening actively which is a way of
listening and responding to another person which improves mutual understanding.
“In some ways, active listening is characterised more by
what is not done, than what is done. This is because real active listening
requires the listener to avoid common responses when listening, even
internally, and these are very difficult habits to break.” Robertson, K (2005)
I will leave you with that quote to think about.
Any comments or questions please use the contact box or
comment below
Hope you enjoyed and thanks for reading
Amy x
Medway, S (Plymouth
University Lecture)
